Buying Handmade
Our items are similar but not the same. Each item is unique based on tiny human deviations in craftmanship as well as the material they are made from. As such no two pieces will be identical.
In extreme cases, blemishes in the wood may be filled with epoxy to maintain our quality standards but most often the unique character of the wood will be allowed to shine.
Refunds & Returns
Our refund and returns policy lasts 14 days. To be eligible for a exchange or refund you must return your purchase to BoadHaus within 14 days of purchase. Your item must be returned to unused and in the same condition that you received it and must also be in the original packaging.
If 14 days have passed since your purchase we will not refund or exchange your purchase. There will be no refunds or exchanges on ANY customized items
BoadHaus © is committed to the idea that online shopping should be convenient, elegant and without worries. We take great care to ensure that your shopping experience is seamless from order to delivery. If for some reason we fail to deliver on this promise please let us know by sending an email to jerry @ boadhaus.com and we will work with you to make things right.
Photography
Additional props may be used in the staging photographs of our products, please refer to the description for the actual item you are purchasing.
Privacy
We collect personal information to ensure the seamless delivery of your items. We will never sell, trade or give your personal information to any third parties. We will not send you emails of any sorts without your expressed permission unless related to delivering or communicating the status of your order.
Ownership, Copyrights & Trademarks
The customer unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to BoadHaus for
customization are owned by the customer, or that the customer has permission from the rightful owner to use each of these elements, and will hold harmless,
protect, and defend BoadHaus and its subcontractors from any claim or suit arising from the use of such elements furnished by the customer.
BoadHaus reserves the right to use any such items created by BoadHaus for the expressed purpose of self promotion.
Delivery
Please visit our delivery page.
Security
Our website is encrypted with SSL technology and our transactions are processed securely via Stripe.
Credit Card Payments
You can pay for your order by credit card or debit card. All transactions are controlled and managed by Stripe. We accept the following credit cards: VISA, MASTERCARD and AMERICAN EXPRESS. We also accept all prepaid cards operating within the VISA ELECTRON circuit and visa debit cards as well.
Cookies
BoadHaus uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.
Consent
By using our website, you hereby consent to be bound by our terms of usage. We reserve the right to change our prices and policies at any time without notice.